
State Farm® Insurance Agent Diego Mendez
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sandra Flores
August 29, 2025
"Great service! Miss July was very kind, helpful, and professional. She made the process simple and stress-free. Highly recommend! I truly appreciate her support and highly recommend this company to anyone looking for trustworthy insurance."
"Thank you Sandra! We are happy to help 🙂"
Emiliano Hernandez
August 28, 2025
"Muy bien servicio de parte de Julissa 👌🏾"
"Muchas gracias Emiliano!"
Abelardo Cisneros
August 28, 2025
"Durante decades con STATEFARM y Julissa respondiendo y explicando todas mis dudas sobre mis polizas pregunta por el descuento al agregar tu poliza de vida Gracias de nuevo Julissa 100% recomendado"
"Muchas gracias Abelardo! 🙏🏼"
Pilar Flores
August 28, 2025
"POR MÁS DE 20 AÑOS CON STATEFARM Y LO MEJOR DE TODO QUE JULISSA TE ATIENDE SIEMPRE CON AMABILIDAD Y EDUCACIÓN SI NECESITAS UNA BUENA COTIZACIÓN NO DUDES EN LLAMAR Y PREGUNTAR POR JULISSA ELLAESTARA ENCANTADA DE ATENDERTE Y BRINDAR EL MEJOR TRATO 100%RECOMENDADA"
"Muchas gracias Pilar! "
Julie Ochoa
August 28, 2025
"Amazing service"
"Thank you Julie!"
Abel Cisneros
August 28, 2025
"I’ve had a great experience with State Farm! Their customer service is super helpful and always quick to answer my questions. The process of setting up my policy was really easy, and they explained everything clearly so I knew exactly what I was getting. I also feel like I’m getting good coverage for a fair price, which gives me peace of mind. Anytime I’ve needed assistance, they’ve been reliable and professional. Definitely recommend State Farm to anyone looking for dependable insurance!"
"Thanks Abel! Happy we were able to help 🙏🏼"
Carmen Orduno
August 14, 2025
"Really good costumer service from all employees. I was not available true the phone and they help me to complete my service true text message. Thank you."
"Gracias Carmen! Thank you Carmen! :)"
Maricela Garibay
August 14, 2025
"Great service"
"Thank you Maricela!"
mari
August 14, 2025
"Julissa was very pleasant and explained everything thoroughly about pricing and what was included. She did a great job on answering any questions I had. Thank you again!"
"Thanky you Mari! Glad we were able to help!"
Julissa De Lara Flores
July 21, 2025
"Desde el primer momento que entré a esta oficina, supe que estaba en buenas manos. El equipo es amable, profesional y extremadamente bien informado. Se tomaron el tiempo para explicarme cada detalle de mi póliza, aclarar mis dudas y asegurar que tenía la cobertura más adecuada para mi situación."
"Thank you Julissa!"
Lyle DeGraff
April 24, 2025
"I have known, and done business with Diego for many years. You can absolutely trust this State Farm location to be very responsive, and do the right thing by you as a customer. Diego and his team of professionals are certain to work hard for you and tailor your policy to your needs. I highly recommend giving Diego a call today to discuss your insurance needs. He is very "down to earth" and has a No Pressure attitude. He wants only what is best for you."
"Thank you Lyle!"
Maria Reyes-Berlanga
February 18, 2025
"We have been with Diego for a few years, and our experience has been great! He’s quick to respond and help with questions that come up along the way. We appreciate you Diego!"
"Thank you Maria!"
Anthony Arroyo
November 12, 2024
"Diego’s team has always had great communication and is constantly looking to find you the best prices and coverage for your specific needs. Can call his cell 24/7 and he’ll pick up!"
"Thank you Anthony!"
Mhkezie Evans
November 4, 2024
"As far as getting into communication with them anyway that doesn't include walking in you can forget it, they don't answer phones, they don't respond their texts, horrible communication if you don't walk in. I switched from the Waukegan location to this one so it could be closer to home, that location answered their phones and texts. This location needs to do the same."
"Hello Mhkezie, we apologize for this type of service as it is completely unacceptable. This does not reflect how our office has been trained and doing business the past 7+ years. We will make sure to look into this and correct it asap. MhKezie, I am having a hard time pulling up your account in my system so if you could email me your full name and address that would be greatly appreciated. My direct email is Diego@MyAgentDiego.com. Thank you and hope to hear from you soon!"
Josue Cruz
May 23, 2024
"Best in town! Exceptional service! The team at DiegoMendez - State Farm Insurance Agency went above and beyond to ensure all my insurance needs were met. Professional, friendly, and always responsive. 10/10 would recommend!"
"Thank you Josue! We are happy to be able to help."
Ericka Rivera
August 4, 2023
"My family and I would like to thank Diego Mendez and his staff; Daniel Reyes and Susie for their wonderful assistance with providing us with great customer service. Whenever we call or email them with questions regarding our policies, they respond right away. They also provide great rates and are all very friendly and very professional to work with! I highly recommend anyone needing quality and affordable insurance to reach out to them!"
"Thank you Ericka! Glad to be able help."
estebanh33
May 8, 2023
"Great service, I recommend it to anyone. I'm able to get quick estimates and what I love most is to be able to make modifications to my policies on the fly!!! Thank you, Danny!!!"
"Glad we're able to help! :)"
citlali rodriguez
May 4, 2023
"This location is great! They have good student deals and are willing to work with you no matter what. Recommend to anyone looking for good insurance and good staff."
"Thanks Citlali! We appreciate it and happy to have been able to help."
Victor Chapman
May 3, 2023
"Diego and team made the car insurance process seamless. I was transferring my policies from another provider, and Diego took the time to walk me through the different policy options. Turns out I was over paying and underinsured with my prior provider. Came in to transfer my car insurance and ended up leaving with life insurance as well. Thank you for your time Diego. Greatly appreciated."
"Thank you Vic! We're happy to help in any way we can."
Marilyn Mendez
May 1, 2023
"Our sincere gratitude goes out to StateFarm Diego Mendez office/team for their expert advice and assistance."
"Thanks Mari. Glad we're able to help!"
Angel Mendez
April 30, 2023
"Diego takes every request very seriously and I feel lucky to be able to call him my agent. Would highly recommend."
"Thank you Angel. Happy to help!"
Daniel Lopez
November 12, 2021
"Daniel was very helpful and very nice thank you for your help"
"Glad we were able to help you! :)"
Kerrie Cocom
June 15, 2021
"Whenever I have a question about my policies or what’s covered, Diego and his team are incredibly responsive and attentive. They care about their clients and I’m glad I switched over!"
"Thank you Kerrie! We really appreciate the compliment! :)"
Susana M
April 27, 2021
"I’ve been covered through State Farm on and off (going to different companies trying to look for good rates). Since I’ve been with State Farm I’ve had Diego Mendez as my agent. Aside from their competitive rates, my family and I have started covered with them for the consumer service. All the staff is friendly and willing to assist. Thank you all!"
"Thank you Susana, glad we were able to help! :D"
Jolie Mendez
April 25, 2021
"Great rep and team! Top notch service overall. I will tell everyone about this location. 👍🏼 I highly recommend. And I love our rates. Thanks guys!!"
"Thank you Jolie! We appreciate the recommendations! :)"