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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anthony Arroyo

Anthony Arroyo

November 12, 2024

5  out of  5
rating by Anthony Arroyo
"Diego’s team has always had great communication and is constantly looking to find you the best prices and coverage for your specific needs. Can call his cell 24/7 and he’ll pick up!"
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Mhkezie Evans

November 4, 2024

1  out of  5
rating by Mhkezie Evans
"As far as getting into communication with them anyway that doesn't include walking in you can forget it, they don't answer phones, they don't respond their texts, horrible communication if you don't walk in. I switched from the Waukegan location to this one so it could be closer to home, that location answered their phones and texts. This location needs to do the same."
We responded:
"Hello Mhkezie, we apologize for this type of service as it is completely unacceptable. This does not reflect how our office has been trained and doing business the past 7+ years. We will make sure to look into this and correct it asap. MhKezie, I am having a hard time pulling up your account in my system so if you could email me your full name and address that would be greatly appreciated. My direct email is Diego@MyAgentDiego.com. Thank you and hope to hear from you soon!"
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Josue Cruz

May 23, 2024

5  out of  5
rating by Josue Cruz
"Best in town! Exceptional service! The team at DiegoMendez - State Farm Insurance Agency went above and beyond to ensure all my insurance needs were met. Professional, friendly, and always responsive. 10/10 would recommend!"
We responded:
"Thank you Josue! We are happy to be able to help."
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Ericka Rivera

August 4, 2023

5  out of  5
rating by Ericka Rivera
"My family and I would like to thank Diego Mendez and his staff; Daniel Reyes and Susie for their wonderful assistance with providing us with great customer service. Whenever we call or email them with questions regarding our policies, they respond right away. They also provide great rates and are all very friendly and very professional to work with! I highly recommend anyone needing quality and affordable insurance to reach out to them!"
We responded:
"Thank you Ericka! Glad to be able help."
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estebanh33

May 8, 2023

5  out of  5
rating by estebanh33
"Great service, I recommend it to anyone. I'm able to get quick estimates and what I love most is to be able to make modifications to my policies on the fly!!! Thank you, Danny!!!"
We responded:
"Glad we're able to help! :)"
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citlali rodriguez

May 4, 2023

5  out of  5
rating by citlali rodriguez
"This location is great! They have good student deals and are willing to work with you no matter what. Recommend to anyone looking for good insurance and good staff."
We responded:
"Thanks Citlali! We appreciate it and happy to have been able to help."
Profile photo of Victor Chapman

Victor Chapman

May 3, 2023

5  out of  5
rating by Victor Chapman
"Diego and team made the car insurance process seamless. I was transferring my policies from another provider, and Diego took the time to walk me through the different policy options. Turns out I was over paying and underinsured with my prior provider. Came in to transfer my car insurance and ended up leaving with life insurance as well. Thank you for your time Diego. Greatly appreciated."
We responded:
"Thank you Vic! We're happy to help in any way we can."
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Marilyn Mendez

May 1, 2023

5  out of  5
rating by Marilyn Mendez
"Our sincere gratitude goes out to StateFarm Diego Mendez office/team for their expert advice and assistance."
We responded:
"Thanks Mari. Glad we're able to help!"
Profile photo of Angel Mendez

Angel Mendez

April 30, 2023

5  out of  5
rating by Angel Mendez
"Diego takes every request very seriously and I feel lucky to be able to call him my agent. Would highly recommend."
We responded:
"Thank you Angel. Happy to help!"
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Daniel Lopez

November 12, 2021

5  out of  5
rating by Daniel Lopez
"Daniel was very helpful and very nice thank you for your help"
We responded:
"Glad we were able to help you! :)"
Profile photo of Kerrie Cocom

Kerrie Cocom

June 15, 2021

5  out of  5
rating by Kerrie Cocom
"Whenever I have a question about my policies or what’s covered, Diego and his team are incredibly responsive and attentive. They care about their clients and I’m glad I switched over!"
We responded:
"Thank you Kerrie! We really appreciate the compliment! :)"
Profile photo of Susana Manon-Rodriguez

Susana Manon-Rodriguez

April 27, 2021

5  out of  5
rating by Susana Manon-Rodriguez
"I’ve been covered through State Farm on and off (going to different companies trying to look for good rates). Since I’ve been with State Farm I’ve had Diego Mendez as my agent. Aside from their competitive rates, my family and I have started covered with them for the consumer service. All the staff is friendly and willing to assist. Thank you all!"
We responded:
"Thank you Susana, glad we were able to help! :D"
Profile photo of Jolie Mendez

Jolie Mendez

April 25, 2021

5  out of  5
rating by Jolie Mendez
"Great rep and team! Top notch service overall. I will tell everyone about this location. 👍🏼 I highly recommend. And I love our rates. Thanks guys!!"
We responded:
"Thank you Jolie! We appreciate the recommendations! :)"
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Max & Momo

April 20, 2021

5  out of  5
rating by Max & Momo
"Best Agency Ever!!!"
We responded:
"Thank you Max & Momo!! Appreciate the love! :D"
Profile photo of Araceli Solis

Araceli Solis

April 20, 2021

5  out of  5
rating by Araceli Solis
"Diego and his team are always so great to work with. They are always super quick to respond and are very detailed when answering my questions."
We responded:
"Thank you for the review Eli! We really appreciate it! :)"
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jorge morales

April 20, 2021

5  out of  5
rating by jorge morales
"Diego Mendez State Farm office have a professional staff, with respect and great customer service."
We responded:
"We appreciate the love Jorge! Thank you!"
Profile photo of Jesus Guerra

Jesus Guerra

April 18, 2021

5  out of  5
rating by Jesus Guerra
"I had been with this State Farm office for several years now. My coverage is reasonably priced. When I have a question or a concerned or just need information I always call and they are always very helpful and friendly!"
We responded:
"Thank you for the review Jesus! We really appreciate it!!"
Profile photo of Margot Ocampo Lopez

Margot Ocampo Lopez

April 16, 2021

5  out of  5
rating by Margot Ocampo Lopez
"I've had nothing but a good experience in the short time I've been a customer. The agent I met with in person was polite and professional. And communication has been very clear, versatile, and prompt. As my job doesn't permit me time for phone calls, email has been my prime mode of communication with the agent and I was able to set up a phone appointment to talk at my convenience during their business hours. I received the call promptly at the agreed time. I'm definitely happy I chose to do business with this State Farm location."
We responded:
"Thank you for the review Margot! We appreciate it! :)"
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2Kai

December 23, 2020

4  out of  5
rating by 2Kai
"COVID 19 presents some not so normal customer relations. Not in this instance. This Agency provided same day quote, and came with perks. AWESOME experience! Thanks Danny."
We responded:
"Thank you! :)"
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Alberto O

April 2, 2020

5  out of  5
rating by Alberto O
"They 'aight."
We responded:
"Thanks Alberto!"
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Maricela Rodríguez

January 19, 2020

5  out of  5
rating by Maricela Rodríguez
"Me gusta esta aseguransa"
We responded:
"Gracias Maricela! :)"
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Nicole Wilson

December 22, 2019

5  out of  5
rating by Nicole Wilson
"One of the most friendliest and helpful insurance companies I have ever had. I would recommend them to anyone."
We responded:
"Thank you for the review Nicole! We really appreciate it :)"
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Ferdinand Rivera

July 12, 2019

5  out of  5
rating by Ferdinand Rivera
"These guys rock because of their great customer service."
We responded:
"Thanks Ferdinand! We appreciate the review and the business! "
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Andree Del Aguila

March 4, 2019

5  out of  5
rating by Andree Del Aguila
"Amazing service ! Bilingual"
We responded:
"Gracias Andree!"
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Rita Reynoso

November 17, 2017

5  out of  5
rating by Rita Reynoso
"Very professional agent. They went above and beyond to help me get the right policy and coverage that I needed. Definitely recommend him!!!!"
We responded:
"Thank you Rita! Glad we are able to help! :)"